Terms of service

Terms of Service

Last Updated: August 2026

Welcome to Drop Zone.

These Terms of Service govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to these Terms.

If you do not agree with these Terms, please do not use our website.

1. About Us

Drop Zone is a South African apparel brand offering golf clothing, accessories and related products.

Throughout these Terms:

  • "we", "our" and "us" refer to Drop Zone.
  • "you" refers to the customer using our website.

2. Eligibility

By placing an order you confirm that:

  • You are at least 18 years old or have permission from a parent or guardian.
  • The information you provide is accurate.
  • You are legally able to enter into a binding agreement.

3. Products

We do our best to display products, colours and descriptions accurately.

However:

  • Colours may appear differently depending on your screen.
  • Product images are for illustration purposes.
  • Minor differences in colour, stitching or finishing may occur.

These variations do not constitute defects.

4. Pricing

All prices are displayed in South African Rand (ZAR).

Prices include VAT where applicable.

Prices may change without notice, but changes will never affect orders that have already been confirmed.

5. Orders

Once your order is placed, you will receive an order confirmation email.

Acceptance of your order occurs only once your payment has been received and your order has been processed.

We reserve the right to:

  • Cancel fraudulent orders
  • Refuse orders where products are unavailable
  • Limit quantities purchased

If we cancel your order after payment has been received, you will receive a full refund.

6. Payments

We accept secure online payment methods available through our checkout.

Payment information is processed by secure third-party payment providers.

Drop Zone does not store your banking or card details.

7. Shipping

Delivery times provided on our website are estimates.

We are not responsible for delays caused by:

  • Courier companies
  • Weather
  • Industrial action
  • Public holidays
  • Events outside our reasonable control

Risk in the goods passes to you upon delivery.

8. Returns and Refunds

Returns are governed by our Returns & Refund Policy.

Where applicable, your rights under the South African Consumer Protection Act remain unaffected.

9. Exchanges

Subject to stock availability, we will exchange eligible products for another size or colour in accordance with our Returns Policy.

10. Promotions

From time to time we may offer:

  • Discount codes
  • Promotional pricing
  • Competitions
  • Giveaways

Promotions:

  • Cannot be exchanged for cash
  • Cannot be combined unless stated otherwise
  • May be withdrawn at any time

11. Gift Cards

If offered, gift cards:

  • Cannot be exchanged for cash
  • Cannot be replaced if lost or stolen
  • May be subject to expiry dates where permitted by law

12. Intellectual Property

All content on this website, including:

  • Logos
  • Artwork
  • Product designs
  • Graphics
  • Photographs
  • Text
  • Videos
  • Branding

is owned by or licensed to Drop Zone.

You may not reproduce, copy or use any content without written permission.

13. User Conduct

You agree not to:

  • Use the website unlawfully.
  • Attempt to interfere with website security.
  • Upload malicious software.
  • Misuse customer accounts.
  • Copy website content for commercial purposes.

14. Limitation of Liability

To the fullest extent permitted by South African law, Drop Zone will not be liable for:

  • Indirect damages
  • Consequential losses
  • Loss of profits
  • Delays beyond our control

Nothing in these Terms excludes liability where such exclusion is prohibited by law.

15. Privacy

Your personal information is handled in accordance with our Privacy Policy and the Protection of Personal Information Act (POPIA).

We only collect information necessary to process your orders and provide customer service.

16. Website Availability

We strive to keep our website available at all times.

However, we cannot guarantee uninterrupted access and may suspend the website for maintenance or upgrades.

17. Accuracy of Information

We aim to ensure all website information is accurate.

Occasionally, errors relating to pricing, stock or descriptions may occur.

We reserve the right to correct these errors without prior notice.

18. Force Majeure

We are not responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including:

  • Natural disasters
  • Government restrictions
  • Power failures
  • Internet outages
  • Strikes
  • Pandemics

19. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

Any disputes will be subject to the jurisdiction of South African courts.

20. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be available on our website.

Continued use of our website constitutes acceptance of any updated Terms.

21. Contact Us

If you have any questions regarding these Terms, please contact us:

Drop Zone

Email: franscois@drop-zone.co.za

WhatsApp: +27 82 310 6447

Business Hours:
Monday – Friday
08:00 – 17:00 (SAST)